Tickets

What is a Ticket?
A Ticket is created when you make an enquiry by email.   If you require further information please do not hesitate to contact our dedicated Cust...
Fri, 17 Oct, 2014 at 1:15 PM
What does a ticket do?
When a ticket is created it allows you to keep track of your enquiry and the status of your email. If you require further information please do...
Wed, 8 Oct, 2014 at 12:29 PM
Why has my ticket been closed?
If your Ticket has been closed this means you have been responded to by an agent. Please check any spam or junks folders you have if the reply is not in y...
Wed, 8 Oct, 2014 at 12:30 PM
Why has my ticket been resolved?
If your ticket has been resolved a member of our dedicated Customer support department has dealt with your request. If you require further info...
Tue, 14 Oct, 2014 at 10:02 PM
Do I have to rate your service?
No. We are continually looking to improve our service so all feedback is appreciated. If you require further information please do not hesitate ...
Wed, 8 Oct, 2014 at 12:30 PM